Enquiry
Letter
What
is an Enquiry Letter?
An enquiry letter is a formal letter. It is written
to enquire or to get information about some study course,
accommodation/services in hotel, products available in any centre, vacation
trip, etc.
Purpose
:
To draw information from and about any
institution/office/college/centre
To find answers to your specific questions regarding
any study course / accommodation / services / facilities / products / offers.
What does it include?
It must specify the particulars of enquiry, for
example –
The Format of an Enquiry Letter
Sender’s address
Leave a line
Date (11 June 2018)
Leave a line
Receiver’s address
Leave a line
Subject (topic in brief)
Salutation (Sir/Ma’am)
Salutation (Sir/Ma’am)
Content (3-4 paragraphs)
Subscription (Yours faithfully/sincerely)
Writer’s Name (if given/ABC)
Contact number/email address/ designation (if
required)
Content Specifications
1 Paragraph – state the purpose of writing letter,
reference of newspaper/advertisement and about yourself/purpose
2 Paragraph – Include all the enquiry
points/questions/queries
3 Paragraph – conclude the letter asking for reply,
information, contact number, etc. as soon as possible
4 Paragraph – complimentary close, attachments (if
any)
Language specifications
1. Use
formal but simple language.
2. Be
polite and respectful.
3. All
queries/questions must be clear and specific.
4. Be
precise and to the point in your enquiry.
5. Don’t
include irrelevant/unnecessary details/questions.
Possible queries
Total fees/cost/charges
Mode of payment
Duration of course / timings of classes
Accommodation in hotel/house
Accommodation in hotel/house
Other facilities/services/discount/offers
Admission procedure/norms/scholarship available or not
eligibility criteria
Mode of transportation/place/distance
Hostel facilities
Other norms/terms and conditions
Campus placement
Hotel charges
Complimentary breakfast
Pick up from station or not
facilities of hot/cold water
driver stay available or not
vehicle for sight seeing
hotel view
Tour package
Places
to visit/covered
Type
of transport
Food
facilities
Fun activities
Guide
provided or not
Sight seeing options
Sample Letter
Q. You Ajay/ Ankita, a resident of A-123, Uttam Nagar, New Delhi. You have passed senior
secondary from CBSE and decided to pursue graduation in English honours. Write
a letter to the Director of British School of Language, New Delhi
seeking information about the English Speaking Course and admission procedure.
Ans.
A-123, Uttam Nagar
New Delhi
email : ajay0123@gmail.com
28 June 2018
The Director
British School of Language
New Delhi
Subject : Seeking information about English Speaking Course
Sir / Ma'am
With reference to your advertisement about your
Institute in Hindustan Times dated 27 June 2018, I wish to seek admission in
your school. I have just passed my Senior Secondary examination from CBSE and decided to pursue my Graduation in English honours. Along with that I wish
to do a course in English speaking from your reputed institute to enhance my
communication skills.
Therefore, I request you to furnish me the following
details :
Total duration of course
Timings of classes
Total cost of the course
Mode of payment
Transport facilities
Eligibility criteria/qualifications
Date of commencement of course
I would be grateful if you could send me the
brochure and contact and above mentioned details to my address at the earliest.
Thank you.
Thank you.
Yours sincerely
Ajay/Ankita
Ajay/Ankita
Contact : 9811xxxxxx
Well explained mam👍
ReplyDeleteThanks
ReplyDelete